About Us

crockpot serves customers in the United States with slow cookers, multicookers, electric lunch boxes and food warmers, and sous vide appliances, focusing on clear product presentation, dependable fulfillment, and accessible post-purchase support.

Our Service Commitments

  • Free standard shipping on every U.S. order and tracking after shipment.
  • Clear processing, delivery, return, exchange, and payment information.
  • Responsive customer care during the service hours stated below.
  • Product specifications, care guidance, and safety information based on the applicable product listing.

Policies and Support

Please review our published policies before ordering. Contact us whenever you need help understanding a product listing or an order.

Merchant and Customer Care Information

Store name: crockpot

Contact email: Support@crockptev.shop

Phone: (475) 952-6980

Physical and return address: 662 Asylum Ave, Hartford, CT 06105, US

Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).